Frequently asked questions

-     How to make reservation for apartment that I have chosen?
It is enough to fill in reservation form which you can find at the bottom of each page with detailed description of apartment. You reservation will be confirmed after you get answer from us (which is usually during the same day). Also, you can make your reservation by phone.

-     Is my reservation confirmed if I didn’t get any answer?
You reservation is not considered confirmed until you get positive reply from us. If you made you reservation by phone, always ask to get your confirmation by e-mail.

-     Is my reservation confirmed if I got positive answer?
Your reservation is confirmed if you got positive answer from us.

-     What will happen if there is unexpected failure in apartment that I have made reservation for, and there fore I am not able to use it?
In very small number of cases, it could happen, because of force major (like failure of electric network, or plumbing or canalization system) what we won’t be able to accomplish your reservation. In that case, we agree to find you appropriate alternative accommodation that will not disturb you visit to our city.

-     What if I wish to cancel my reservation?
If there is any reason why you need to cancel your reservation, we kindly ask you to do it beforehand, and if it is possible immediately after you find out that you don’t need the apartment. Please, cancel your reservation in written form only, by sending it on our fax or e-mail. Olimpus apartments will surely be good host for you some next time.

-     What if I wish to shorten my stay in apartment?
We always recommend making reservation for minimum time you will spend in apartment, with possibility to extend your stay.

-     Is it possible to change the apartment if I don’t like the one I made reservation for?
In situation like this one, we will always try to help you if it is possible. However, regarding to quality of our apartments, and realistic photographs you can see on our web site, we are sure that it is almost impossible that you would not like your apartment.

-     Which category are the apartments?
Olimpus apartments are first class, three star, rooms.

-     Is there a kitchenette in apartments?
There is a mini bar.

-     Is there a room service?
Yes.

-     Is there a vegetarian cousin?
Yes. You can check our vegetarian menu card.

-     Is there a parking place?
Yes. We have our own parking place with 24/7 video surveillance and physical security.